Digital Transformation in Healthcare

الوصف

Digital Transformation in Healthcare

A Concise Guide for Healthcare Managers in Arabic Countries

Course Overview:

Digital transformation is rapidly changing the healthcare industry, and managers need to understand the key concepts and strategies to stay ahead of the curve. This course is designed to provide a comprehensive guide for healthcare managers in Arabic countries to understand digital transformation in hospitals and prepare their departments for it. The course includes six modules covering the basics of digital transformation, technology and data management, clinical operations and patient care, customer service and patient experience, and digital transformation leadership and strategy.

Course Description:

Duration: 6 hours (3 session each of 2 hours)

Format: Instructor-led virtual training sessions, covering 6 topics. Sessions will include case studies from Arabic and international organizations and illustrative videos to enhance the learning experience.

Target Audience: Medical directors, marketing managers, operational managers, customer service managers, and other managerial staff in hospitals in Arabic countries.

Course Content:

Module 1: Introduction to Digital Transformation in Healthcare

• Definition and scope of digital transformation in healthcare

• Drivers of digital transformation in healthcare

• Trends and challenges in digital transformation

• Case studies of successful digital transformation in healthcare

Module 2: Key Technologies in Digital Transformation

• Electronic Health Records (EHR)

• Telemedicine, Telehealth and remote patient monitoring

• VR, AR, IoT, AI and Machine Learning in Healthcare

• Simulators, Virtual training and ChatGPT for professional development

• Data management and analytics in healthcare

• Cybersecurity and privacy in digital healthcare

Module 3: Digital Transformation in Healthcare Operations

• Improving clinical workflows using digital tools

• Enhancing patient safety and quality of care with digital technology

• Operational efficiency and cost savings through digital transformation

• Supply chain management and logistics using digital tools

Module 4: Customer Service and Patient Experience in Digital Era

• Improving customer service and patient experience using digital tools

• Automation, personalization and customization of healthcare services

• Digital marketing and social media in healthcare

• Digital patient engagement and communication tools

Module 5: Digital Transformation Leadership and Strategy

• Developing a digital transformation strategy aligned with your strategic goals.

• Digital transformation frameworks and models

• Role of leadership in driving digital transformation

• Developing your skills and your career to become a Digital Leader

Module 6: Implementing Digital Transformation in Your Department

• Challenges with implementing digital transformation in healthcare organizations.

• Implementation steps and how to prepare your department.

• Overcoming resistance among staff, patients, and other stakeholders.

Learning Objectives:

By the end of this course, participants will be able to:

• Understand the key concepts and drivers of digital transformation in healthcare.

• Identify digital technologies and data management strategies relevant to their departments.

• Apply digital tools to enhance clinical workflows, patient care, and customer service.

• Share in developing a digital transformation strategy for their organization.

• Overcome resistance to change and lead successful digital transformation initiatives.

Instructor profile:

Healthcare Business Development consultant with 15 years of experience in business transformation. He worked on numerous projects that involved implementation of digital tools to improve patient outcomes and optimize healthcare business operations.

His evident capabilities to work with cross-functional teams, communicate effectively, and drive innovation have resulted in the successful implementation of multiple digital initiatives at a diversity of healthcare organizations.

He also has a long experience in designing, delivering and managing training programs to healthcare leaders and physicians. He hosted multiple events and webinar series discussing healthcare industry challenges and trends.

Prerequisites:

Participants should have a basic understanding of healthcare operations and management and a good experience in a managerial role in healthcare sector.

Assessment and Certification:

Participants will be assessed through quizzes and case study analysis throughout the course. Certificates of completion will be provided to participants who attend sessions and share actively.

To register for the program click here